There are so many things way beyond our reach. It is so frustrating how people conform to their own set of standards without taking time to really feel.
My classic encounter is with the new budget airline, let's call them kangaroo! My father made a booking for Singapore to Manila last Friday. It got declined. Kangaroo said that the bank declined. My father checked with his bank and was informed that the transaction went through. Kangaroo is sticking to what their system shows --- that the booking is pending because the payment has been declined. E, nabayaran na nga e!!! Oh well, they asked us to pay again and settle the other bill later! My principle decided to take charge and said a resounding NO! But, the oh so good by the book CSO doesn't want to give in. They said the only help they can extend to us is by helping us to use our other credit card to pay the fare. Ano ko hilo! No way! Sobrang asar ko talaga! All they need to do is check with the bank but they are asking for my papa's statement of account! Duhhhh! I told them that we'll only get it after a few weeks or so. They were adamant, though! I asked for their office here and they informed me that they don't have any. How convenient! Since I can't do anything about it, I am sitting here typing this blog --- seething!
My classic encounter is with the new budget airline, let's call them kangaroo! My father made a booking for Singapore to Manila last Friday. It got declined. Kangaroo said that the bank declined. My father checked with his bank and was informed that the transaction went through. Kangaroo is sticking to what their system shows --- that the booking is pending because the payment has been declined. E, nabayaran na nga e!!! Oh well, they asked us to pay again and settle the other bill later! My principle decided to take charge and said a resounding NO! But, the oh so good by the book CSO doesn't want to give in. They said the only help they can extend to us is by helping us to use our other credit card to pay the fare. Ano ko hilo! No way! Sobrang asar ko talaga! All they need to do is check with the bank but they are asking for my papa's statement of account! Duhhhh! I told them that we'll only get it after a few weeks or so. They were adamant, though! I asked for their office here and they informed me that they don't have any. How convenient! Since I can't do anything about it, I am sitting here typing this blog --- seething!
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